Privacy Policy

Last updated: 24 February 2025

JKS Healing Dimensions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data in compliance with Australian law.

1. Collection of Personal Information

We collect personal information directly from you when you interact with us, including when you:

  • Book a session or consultation
  • Visit our website and use our services
  • Contact us via email, phone, or social media
  • Subscribe to our newsletter or marketing materials

The types of personal information we may collect include full name, date of birth, and contact details (email, phone number, and address); payment and billing information; health and wellness-related information (only where relevant and with your consent); and any other details you provide that are necessary for our services.

2. Use of Personal Information

We use your personal information to provide and manage our holistic healing services; process bookings, payments, and client communications; respond to enquiries, feedback, or support requests; improve our website, services, and customer experience; and comply with legal obligations and ensure ethical practice.

We will never sell, rent, or distribute your personal data to third parties without your consent, except as required by law.

3. Storage & Security of Personal Information

We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse. Your data is stored securely through encrypted databases and secure cloud storage solutions, limited access to authorised personnel only, and regular security audits to maintain high privacy standards.

Despite our best efforts, no method of data transmission or storage is 100% secure. If a data breach occurs, we will notify affected individuals and authorities in compliance with Australian law.

4. Disclosure of Personal Information

We may share your personal information with health professionals if referral or medical clearance is necessary (only with your consent); with legal authorities if required by law; and with third-party service providers who assist in business operations (e.g., payment processors, cloud storage providers). Any third parties who receive your information must comply with strict confidentiality and privacy obligations.

5. Your Rights & Choices

Under the Australian Privacy Act 1988, you have the right to access your personal information held by us; correct any inaccurate or outdated information; withdraw consent for data collection or marketing communications; and request deletion of your personal information where legally applicable.

To exercise any of these rights, please contact us at info@jkshealingdimensions.com.au.

6. Website Data & Cookies

Our website may use cookies and tracking technologies to enhance your browsing experience and gather analytics. You can manage cookie preferences through your browser settings. We may also collect non-personal information such as IP address, browser type, and device information, and website interaction, page views, and session data.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

JKS Healing Dimensions
Beaconsfield Upper VIC 3808

Email: info@jkshealingdimensions.com.au

Phone: 0499 773 324